International Journal of Mechanical Engineering and Research

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Selection of TQM Criterions using Delphi Technique for Engineering Education in India

Research Area: Volume 3 Issue 2 Year: 2014
Type of Publication: Article Keywords: TQM, Engineering education, Delphi method, Quantitative research, Questionnaire surveys Paper type Research paper
  • Namish Mehta
  • Prakash Verma
  • Nitin Seth
Journal: IJMER Volume: 3
Number: 2 Pages: 66-82
Month: July-Dec
ISSN: 2277-8128
The purpose of this paper is to investigate and develop the Criterions of TQM implementation for engineering education in Indian scenario. This paper provides a survey carried out using the Delphi methodology, triangulated with the results of other surveys carried out previously, as well as with the information gathered by means of several in-depth interviews carried out with the experts that participated in the Delphi-panel. Total thirteen guiding criterions of TQM implementation for engineering education were obtained through discussion with decision team of 26 members which consisted of authors, students, lecturers, professors, director/principal, management, parents and industrialist. The research in this paper is limited to Indian scenario; studies in other countries should be conducted to compare the results obtained. Identification of the TQM implementation and Performance criteria and sub-criteria will help in formulation of TQM model for implementation of TQM practices in engineering education sector. The paper shows how the classical Delphi technique can be successfully used to investigate and develop the criterions of TQM implementation for engineering education.
Full text: 3226.pdf

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